PROBLEM

My community isn’t engaged enough

People are silent in a community because it doesn’t have things they want to engage with. Someone that joined a community to learn best practices is not going to ever speak if all they see are troubleshooting messages

SOLUTION

Onboarding sequences

By simply asking community members what they need from the community, new members can onboard faster and you can understand why they are there.

Community members love this — they immediately know where to go to get up to speed rather than figuring it out themselves.

PROBLEM

I need to reach out to people quickly

• Have an event and need to reach out to members who want to be reminded?Looking for beta testers that asked about a specific feature?

• Looking for speakers for an event and want to reach out to everyone that talked about a specific subject?

• Looking for beta testers that asked about a specific feature?

SOLUTION

Broadcasting

Campfire lets you easily find community members who are interested in X, so you can quickly message them 1:1 in a DM. This is far more personalized than @channel and leads to higher engagement and response rates.

PROBLEM

Who should I be talking to

With hundreds of community members, figuring out who to talk to is hard

SOLUTION

Member grid

Campfire helps you understand exactly who to talk to which community members are engaging more and which are drifting away